Arbortext

Dynamic information delivery software for accelerated business success with high-quality product information delivery

Whether you are supporting a product through a call center, field service organization, web-based training program, or fleet of equipment operators, you need to deliver technical information that is 100% accurate to your business organizations. This is necessary so that they can complete product-related tasks as quickly and accurately as possible. In fact, your product’s success relies on your organization’s ability to deliver up-to-date, easy-to-find information throughout the entire product lifecycle.

Arbortext, PTC's dynamic information delivery software, offers an end-to-end solution that streamlines how your organization authors, manages, and delivers product information on demand. When combined with PTC’s Windchill solution, Arbortext offers the industry’s only Dynamic Information Delivery Solution that can associate your product and service information directly with sophisticated product data. Additionally, Arbortext is the only system that links your information with real-time product design, which ensures information accuracy and relevance to the task at hand.

Features & Benefits

• Provides structured content and CAD-driven illustration creation in parallel with product development cycles, which speeds product and documentation time-to-market
• Allows for dynamic information profiling and delivery to multiple outputs, which provides on-demand information in the context and format requested
• Single source of accurate, quality information improves customer success and reduces inbound call center issues
• Associativity with up-to-date product data ensures information accuracy enabling the successful completion of tasks on the first attempt